It’s time to show off!

Does your website try to “close the sale”, or are you proving to your visitors that you have the best firm for their needs?

Whats your strategy for standing out from the competition?

What's your strategy for standing out from the competition?

Let’s face it, hiring a lawyer is a very important decision. The problem is, most law firm websites look similar and provide similar information to their visitors. So how can you stand out?

Why not show off your expertise as opposed to screaming “call me for a free consultation”!

Just a few ideas:

1. Start a blog and update it regularly.

2. Create a free report that shares valuable information with your target audience (e.g. 21 Mistakes that Can Ruin Your Case).

3. Create a few videos and answer common questions that you receive from clients.

Here’s a recent post by marketing guru Seth Godin:

Do you really expect that the first time we transact, it will involve me giving you money in exchange for a product or service?

Perhaps this is a good strategy for a pretzel vendor on the street, but is that the best you can hope for?

Digital transactions are essentially free for you to provide. I can give you permission to teach me something. I can watch a video. I can engage in a conversation. We can connect, transfer knowledge, engage in a way that builds trust… all of these things make it more likely that I’ll trust you enough to send you some money one day. I can contribute to a project you’re building, ask you a difficult question, discover what others have already learned.

But send you money on the first date? No way.

The question then, is how much time and effort does your non-profit/consulting firm/widget factory spend on pre-purchase transactions and how much do you spend on trying to simply close the sale?

New Florida Bar Rules – Are you ready???

Peter Boyd just wrote a great article on the new advertising rules from the Florida Bar. If you’re an attorney in Florida then this is a MUST READ.

Should I purchase a listing on Lawyers.com for $200 per month?

Anytime my clients ask about getting a listing in Lawyers.com or FindLaw.com, my response is the same.

Make them prove the value of the listing.

Most of these guys claim that your city is getting 5,000 hits a month….etc

What you care about is “clicks” and visits to your actual website. Therefore, ask your rep how many “clicks” you can expect to receive for the $200 per month. If he doesn’t know, then tell him you’re not interested.

It may be that the average firm paying $200/month is receiving 200 visits per month (or $1 per click). That’s certainly cheaper than PPC and probably a good deal. However, it may be that the average firm is only receiving 20 clicks per month (or $10 per click) in which that probably wouldn’t be a great deal at all.

Thoughts?

6 Steps Building a More Authoritative Brand Image

Personal branding is the way that we market ourselves to others. Your reputation and the way others see you is your brand. Before you can improve your brand image you need to spend some time figuring out what your brand is.

The way you see yourself should match other people’s natural perceptions of you. If you try to brand yourself as humorous and your jokes don’t even manage to crack a smile, your brand will not stick. Compile a list of your personal strengths and check them against a list of adjectives others use to describe you. If you are genuine and honest with yourself about your strengths and start building your brand from there, you will be much more successful than if you are trying to be something you are not.

Some of the groups of people that may have differing opinions of who you are and what you stand for can be:

  • Family and close friends
  • Acquaintances
  • Colleagues
  • Long Term Clients
  • Potential Clients

How do they see you? What is different in each group’s description of you? What qualities overlap all the groups?

Some Things to Consider Before You Create Your Brand

Before you start to build your brand, have a plan.

  • What are you hoping your brand will help you to achieve?
  • What are some of the challenges your brand could face?
  • If someone leaves a negative comment on your website or Facebook profile, how will you respond?
  • Additionally, how will you respond to positive comment?

In this age of Google, the information you, and others as well, put out there on the Internet is very easy to find. Before you post anything on the Internet, expect for it to be there forever. For this reason, you should definitely have a plan before you begin.

Step 1: Your Brand Statement and Logo

Using your list of unique values and strengths you should create a personal brand statement. It should be one sentence that represents you and what you stand for. Since your brand statement is a one-liner that describes you, incorporate it into all of your other branding tools. Put it on your website, in your email and blog signature, and use it as a tag-line on your Facebook and LinkedIn profiles.

Step 2: Your Website and Blog

Your personal website or blog is another opportunity for you to promote your brand. You should register your own name as the domain name, and if that’s not available you should choose something that coincides with your brand.

Having a blog will lead to higher search result rankings than a static website. Blogging about controversial issues is a great way to show how consistent your brand is. If you respond to similar issues in the same way, it will lend itself to your authenticity. Authenticity should be an aspect of everyone’s brand, regardless of the other qualities you have chosen to brand yourself with.

Step 3: Your LinkedIn Profile

LinkedIn is a social networking site that is focused on professional contacts. Your profile will consist of your work history, where you got your education, any Awards or Honors you have received and any professional organizations you belong to. You can improve your visibility on LinkedIn by answering questions posed by other users and by providing and receiving recommendations from your connections.

Facebook is arguably the largest social networking site on the Internet. Facebook has more than 250 million active users. Because Facebook is more for personal connections than LinkedIn is, it provides an opportunity to connect with people on a more personal level. That said, you don’t want to post potentially embarrassing or overly personal information here. However it is your opportunity to post some personal anecdotes that will help people, including industry peers and potential clients, feel as though they know something about you as a person, which is a part of your personal brand.

Step 5: Your Twitter Account

The best description of Twitter is that it is a micro-blog. The main function of your Twitter account is to provide your followers with an answer to the simple question, “What are you doing?”.

Twitter can be used to update, or Tweet, people that are “following” you when something happens like:

  • You updated your blog
  • You uploaded a new video to your website
  • An article you wrote was published

You can also “follow” the leaders in your industry to be one of the first to know when something blog-worthy happens. That way you will be at the forefront of responding to pertinent issues.

Step 6: Your Email Address

As discussed above with your website, you should have your own name or something describing your brand as your email address. This will be much easier if you own your own domain name. If you are using a free online email service like Hotmail or Gmail try to stay away from email addresses like esquire1752@hotmail.com because it’s not easy to remember and does nothing to describe your brand. Your email address will serve to help link all of the other aspects of your social networking because it is used on Facebook, Twitter and LinkedIn. Make sure you use an email signature that includes your personal brand statement, your logo and a link to your website.

One very important thing to keep in mind when presenting your brand on all of these social networking sites is to be consistent. The image you portray on Facebook should be the same as that of your LinkedIn profile and your personal website. Also try to keep the same look and feel across all of your branding items. Your logo and brand statement should appear on your business card, all of your online profiles and even in the signature of your emails. Use the same colors on your website as you use on your business cards. Your brand is your identity, both online and offline.

For more information on personal branding, please visit the Personal Branding Blog by Dan Schawbel.

Will Google Caffeine Effect Law Firm Websites?

google-logo-2In case you haven’t heard yet, Google has been working on a secret project (code named “Caffeine”) that will change the way they crawl, index and rank web pages.

Here’s a quote from Google:
For the last several months, a large team of Googlers has been working on a secret project: a next-generation architecture for Google’s web search. It’s the first step in a process that will let us push the envelope on size, indexing speed, accuracy, comprehensiveness and other dimensions. The new infrastructure sits “under the hood” of Google’s search engine, which means that most users won’t notice a difference in search results. But web developers and power searchers might notice a few differences, so we’re opening up a web developer preview to collect feedback.

The full article from the Google blog can be seen here. If you’d like to search using this new technology please visit: http://www2.sandbox.google.com/

I’ve been playing with “caffeine” for the past two days and the biggest difference I’ve seen is how fast the SERP’s load. With that being said, I do expect this to effect how pages and websites are ranked, so stay tuned as we continue to explore this new technology and provide recommendations to help you stay ahead of your competition.

4 Easy Ways to Increase Your Law Firm Website’s Conversion Rate

When looking at the stats of your site, the number of visitors is not nearly as important as the conversion rate of those visitors. This is the conversion of just visitors to actual prospects. The goal is to keep them on the page long enough to look at everything you are offering and decide your services are valuable. Here are four easy ways to increase your conversion rate.

1. Make them WANT to read…

…with an attention grabbing headline. Get the reader to the stop and read the rest of the content. Use “talking heads” that not only sum up what the reader will read, but actually provide some information, especially the benefits for the customer.

Headlines should be informative and persuasive, but they shouldn’t be selling. While the headline is extremely important, it’s not going to be what sells your services.

2. Figure out your target market

Ask yourself, what are their needs and how will your service provide for those needs? Write with a “user-centered” approach, meaning you are always keeping your reader in mind.
Use concise and easy to understand words and sentences that make sense for your specific audience. Be compelling and relevant. Focus your content on the target reader, and try not to stray away from that focus. Having a clearly defined message will help your reader know you are interested in serving their needs.

You can utilize the keywords people used to find your site by including them in your headlines and your copy. This will help make your content more relevant to the reader.

3. Build your credibility

Aristotle, the original salesman, explained how important building ethos is to being persuasive. You can’t sell anything without building trust and proving your credibility and reliability to the customer.
And with a website you only have 5 seconds to build this trust. Not only must your content be strong but your design must help your case by staying clear and professional.

Trustworthy icons like VeriSign and BBBOnline help strengthen your credibility and increase the professional feel of your site.

4. Tell them what to do next

Don’t assume your readers know what to do next, tell them. Make sure your website is easy to navigate and each step is obvious. Don’t be subtle with what you want your customers to do, explain it outright.

And make it easy for them to contact you. Give your customer ways to reach you before they even have to ask themselves how to do it.

Need Help Selling SEO to Lawyers?

value-of-top-ranking-in-google

The above data was taken from the SEO book training website. Are you content with your #5 ranking? Think again! Your competitor in the #1 position is receiving 8.5x more traffic than you. Time to hire a new law firm SEO company? :)

Also, check out this cool tool that measures the ROI based upon your keywords and ranking.

These two tools should make the process of selling SEO to clients (or even upper management) a whole lot easier.

New Video – Raleigh DWI Lawyer Michael Driver

One of the many Internet marketing tasks we perform here at LawFirmMarketing.net is video promotion. Here’s a sample video that we have promoted recently.

View the Raleigh DWI Lawyer video here

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